Thursday, June 26, 2025 (12:00 PM - 1:00 PM)
(EDT)
Description
1 hour FREE CE course (KY only). Hosted by Carey Wallace, founder of AgencyFocus and co-host of Insurance Refocused Podcast. This course will inform agency owners of the common Key Performance Indicators they will utilize evaluating their agency. We will discuss key metrics to include total book of business; retention; performance; financial metrics. We will discuss the impact that tracking KPI's will have on the business.